WhatsApp Business
WhatsApp Business App Info
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App Name
WhatsApp Business
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Package Name
com.whatsapp.w4b
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Developer
WhatsApp LLC -
Category
Communication -
Updated
2025/09/19
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Version
2.25.26.74
WhatsApp Business App
WhatsApp Business is a messaging application that allows businesses to communicate with their customers efficiently, build a business presence on WhatsApp and ultimately helps grow their businesses. The app is built on top of WhatsApp Messenger and retains all its features, including multimedia messaging, group chat, offline messaging and free international messaging.
Features of WhatsApp Business
WhatsApp Business has several features that enable businesses to establish a credible profile. One of these features is the 'Business Profile', which offers valuable information like the business website, contacts and location to customers. Additionally, the app has unique messaging tools. With 'Away Messages', business owners can automatically communicate to their customers when they are unavailable - this tool makes it easy to interact and build customer trust. Businesses can also send 'Greeting Messages' to their customers before a conversation begins. With 'Landline or Fixed Number Support', phone numbers can be verified to ensure that businesses can effectively interact with their customers. Lastly, businesses can work with both WhatsApp Business and WhatsApp Messenger on the same device.
FAQ
Q: Can both WhatsApp Business and WhatsApp Messenger be used on the same device?
A: Yes. Both applications can be installed on the same device as long as they are registered with different phone numbers.
Q: Can a landline or fixed number be used to register for this app?
A: Yes. During the verification process, select the "Call Me" option to receive the code over a phone call.
Q: Can chat backups be restored from WhatsApp Business to WhatsApp Messenger?
A: No. Once chats are backed up in WhatsApp Business, they cannot be restored back to WhatsApp Messenger. To go back, WhatsApp Messenger chats backup needs to be copied to a computer before using WhatsApp Business.
Editor's Note
WhatsApp Business is a brilliant app that has resolved communication gaps between businesses and customers. It boasts various features that optimize interactions such as profile creation and messaging tools, message automation and reliable backup capabilities. WhatsApp Business is, therefore, a must-have for all business owners.
