Rinnai Central

Rinnai Central App

Stay connected to Rinnai and your customers with the Rinnai Central app. Designed for both professionals and homeowners, this app allows you to easily manage your Rinnai tankless water heater from anywhere. With features such as temperature control, recirculation activation, and access to training videos and documentation, Rinnai Central is a convenient tool for both PROs and tankless owners.

Features of Rinnai Central

For PROs:

- Register Product: Remotely register products within 90 days of installation to extend labor coverage for your customers.

- Set up a Customer’s Wi-Fi Module: Configure your customer’s Wi-Fi module from your own phone for easy setup.

- Documentation: Access the latest documentation from Rinnai to stay up-to-date with product information.

- Online Training: Learn from Rinnai's videos and lessons and track your personal progress to improve your skills.

- Order Parts: Access the Rinnai parts webstore directly from the app for fast and easy ordering.

- Troubleshooting: Quickly diagnose codes with the Rinnai Troubleshooting Guide, saving time and effort.

- Solution Selector: Find the right Rinnai product for your customer’s needs, ensuring satisfaction.

- Rebate Finder: Easily find all available rebates in your customers' area to help them save money.

- Rinnai News: Stay informed about the latest news and updates from Rinnai.

For Rinnai Tankless Owners:

- Manage: Adjust your water heating system temperature based on your family's needs for optimal comfort.

- Recirculate: Activate recirculation (if applicable) from anywhere for faster hot water, saving time and energy.

- Schedule: Customize daily schedules to ensure hot water is ready when needed, and set vacation mode to save energy.

- Status: View real-time status and receive maintenance alerts to keep your water heater running efficiently.

- Find a PRO: Easily locate experienced Rinnai PROs and installers near you for professional assistance.

FAQ

1. Can I register my Rinnai product remotely using the Rinnai Central app?

Yes, the app allows PROs to remotely register products within 90 days of installation, helping customers extend their labor coverage.

2. Can I order Rinnai parts through the app?

Absolutely! The Rinnai Central app provides access to the Rinnai parts webstore, allowing you to conveniently order parts from anywhere.

3. Will I receive real-time status and maintenance alerts for my Rinnai water heater?

Yes, Rinnai Central allows tankless owners to view real-time status and receive maintenance alerts, ensuring efficient operation of their water heater.

Editor's Note

The Rinnai Central app provides a comprehensive solution for both professionals and homeowners to manage their Rinnai tankless water heaters. With its extensive features, from remote product registration and troubleshooting guides for professionals, to temperature control, recirculation activation, and maintenance alerts for tankless owners, this app is designed to enhance the user experience and make managing the water heater as convenient as possible. Whether you're a professional installer or a homeowner, the Rinnai Central app is a valuable tool that keeps you connected and in control.